Our Story

Hi, I’m Sophie, the founder of Soulscape.

This is the story of how I went searching for stillness...

What I found became Soulscape, a brand that’s helped over 18,000 people feel more grounded in their homes.

Year 2022. Fall.

I came home from work one day, exhausted, overstimulated, and thinking,

“Why doesn’t this space feel like mine?”

It wasn’t that I needed more stuff.

I was craving calm.

Something to ground me.

That night, I lit an incense stick I had tucked away in a drawer.

Turned off my phone. Sat in silence.

And made a quiet promise to myself:

I’d find a way to make home feel like home again.

That’s how Soulscape began, not as a business, but as a way to feel better at home.

Proudly from USA

Soulscape is proudly based in San Francisco, California, and every piece is designed by me and my small, talented team.

But from the beginning, I knew I couldn't do it all alone.

My dad once told me:

“If you want your business to thrive, learn the craft deeply — but know when to pass the tools.”

So I did.

I used the $4,000 I’d saved over years to travel and study with artists whose hands knew more than mine.

Portugal was the beginning

There, I met my first mentor, a ceramicist named João.

We worked in a studio tucked into the hills of Sintra.

He taught me the rhythm of clay. Of patience. Of craft.

He now makes many of our signature ceramic pieces in his studio, with the same care he taught me.

Then came Peru

I had always been drawn to the scent of Palo Santo, but I wanted to learn its roots, and meet the people behind it.

In Peru, I met Mateo, a kind soul whose family has worked with Bursera Graveolens, the sacred tree of Palo Santo, for three generations.

He only harvests from naturally fallen branches and dries each stick under the sun.

He’s become a dear friend, and he’s the reason our Palo Santo is what it is today.

And finally, India

I arrived in Gaya with no real plan, just curiosity.

What I found was the heart of incense itself.

In a small studio, I learned the art of hand-rolled cones and sticks with natural resins and oils.

That same studio now crafts all of our incense by hand, just as they taught me.

This is more than a brand. It’s a journey.

I didn’t want just beautiful objects.

I wanted pieces that helped me breathe deeper.

Feel grounded in my own space.

Now, that’s what Soulscape brings to you -

Handmade pieces designed for peace.

So you can create your own rituals.

So your home can finally feel like home.

Welcome to Soulscape.
Love, Sophie x

FAQ's

Shipping

We will process your order within 1 - 3 working days. Estimated shipping time for U.S., Canada and Europe is 8 - 15 working days.

All orders come with standard tracking. After your order is shipped you will receive a confirmation email and your shipment details.

All shipping fees depend on the items in your order. To see the shipping cost for your order, place items in your bag and begin the checkout process.

For any questions regarding your order please message us at info@soul-scape.com.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. To start a return, you can contact us at info@soul-scape.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Customer support

Our dedicated customer support team is ready to assist you. Feel free to reach out via email at info@soul-scape.com or visit our Contact Us page for additional contact options.


Have a question that's not answered here? Reach out to us, and we'll be happy to help!